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Privacy Policy

  1. INTRODUCTION:

    We are committed to protect all information that you share with us. We have accordingly developed this Privacy
    Policy that describes to you how and why we collect your information and how we treat the information. By
    visiting and/or using this Website, you agree to the terms and conditions of our Privacy Policy. We may modify
    this Privacy Policy from time to time without advance notice. We will notify you of any material changes to this
    Privacy Policy as required by law. We will also post an updated copy of the Privacy Policy at the Website.
    Address : 202-B, Balaji Business centre,
    Opp State bank of india,
    Subhash Road,
    Vile Parle (E) Mumbai 400057
    Phone : 91366 08981

  2. CONSENT:

    By using the platform, providing us your Personal Data or by making use of the features provided by the
    platform, or by making a payment to us on Closet Diaries, you hereby provide your consent to the collection,
    storage, processing, disclosure, and transfer of your Personal Data in accordance with the provisions of this
    Privacy Policy. You acknowledge that you are providing your Personal Data out of your free will, either directly
    to us or through a third-party or your organization. You have the option to not provide us with the Personal
    Data sought to be collected. You will also have an option to withdraw your consent at any point, provided such
    withdrawal of consent is intimated to us in writing to us at (Mail) Notwithstanding this, if you are accessing
    our Platform through a third party or your organization, you will have an option to withdraw your consent at any
    point, provided you explicitly inform the third party or your organization about such withdrawal of consent in
    writing, who would then inform us to take the appropriate action. If you do not provide us with your Personal
    Data or if you withdraw the consent at any point in time, we shall have the option to not fulfil the purposes
    for which the said Personal Data was sought and we may restrict your use of the platform.

  3. COOKIES
    • We use cookies and other tracking technologies such as beacons, tags, and scripts to collect information
      and to improve and analyse our Platform.
    • We use cookies to make advertising more effective, improve our services and maintain our system
      security. In this process, the logs we normally access, analyse and store are web request, IP Address,
      browser type, browser language, date and time of your request, and one or more cookies that uniquely
      identify your cookies. We might also use other technology to track your interaction with our Platform
      and employ some third-party agencies to use the data on our behalf.
    • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However,
      we may not be able to use some portions of our Platform if you do not accept cookies
    • Examples of Cookies we use:
      1. Preference Cookies to remember your preferences and various settings;
      2. Security Cookies for security purposes; and
      3. Advertising Cookies for serving you with advertisements from third-party companies that may be
        relevant to you and your
        interests.
  4. ADDITIONAL INFORMATION SOURCES:
    • If you choose to identify yourself by sending us an email or by using our online forms, in addition to
      the information specified above, you may choose to provide certain information about your online
      shopping experience, including the following:
      1. Personal Information that you provide when you register on theWebsite, for example, your gender,
        age, height and weight and your style preferences.
      2. Contact details such as your postal address, telephone, mobile phone, fax numbers and email address.
      3. Account-related information such as your username, password, account history, billing information
        and communication address, transactional and payment history, payment and shipment-related
        information.
      4. Other content and data that you provide while using the Website, for example, blogs, discussion
        boards, chat messages, membership of mailing lists and other data, documents and photo images stored
        in our servers.
      5. We never collect your credit card number or credit card expiry date or other details pertaining to
        your credit card on our website. Credit card information will be obtained and processed by our
        online payment partners.
    • In addition, from time to time, we may ask you for additional information or request you to participate
      in surveys in connection with the Website and our businesses.
  5. SECURITY:

    We take the integrity of the information and systems that we maintainvery seriously. Accordingly, we have instituted security measures for all information systems under our control so that information is not lost, misused or altered.
    For the Website’s security purposes and to ensure that our Services remain available to all users, we employ software programs to monitor traffic and/or to identify unauthorized attempts to upload or change information or otherwise cause damage or loss to data. Notwithstanding anything stated above, we reserve the right to use information from these sources to help identify an individual or prosecute malicious use or misuse of the Site.
    Your account information is password-protected for your privacy and security. In certain areas, as with credit card transactions, our website uses the industry-standard Secure Socket Layer (SSL) encryption to protect data transmissions. Because email and instant messaging services are not recognized as secure communications, you are advised not to send private information to us by email or instant messaging services.
    This Website has industry-standard security measures in place to protect and prevent against the loss, misuse and integrity of the information under our control. Although we make good faith efforts to store the information collected by us in a secure operating environment that is not available to the public, we cannot guarantee complete security.
    Any information that you provide when you use certain services on the Website and where such information is in an open public environment or forum such as blogs, community or discussion board do not constitute personal information and as such is not subject to protection under this privacy policy. You should accordingly be careful when deciding to share any of your personal information at such public forums and any disclosure of information at such forums on the Website shall be at your own risk.

  6. CHANGES TO POLICY

    We reserve the right to change or remove any part of the Privacy Policy without notice or liability to any third party. We are in no way obligated to inform or give notice when there is a change in the policy of the website. However, reasonable effort to intimate our users will be taken from our side. If the user wishes to discontinue the services from our website, you can contact us and deactivate your account if you are registered with us directly. If the user has signed through a third-party platform or accessing our services through your employer. Unless stated otherwise, our current Privacy Policy applies to all information that Closet Diaries has about you and your account. Using the Services on the websites and accessing the websites after a notice of change has been sent to you or published on our website shall constitute your consent to the changed terms.

  7. GRIEVANCE REDRESSAL

    To address any grievances of the user, we have set up a Redressal Forum. The name and contact details of the grievance redressing authority are as follows:
    Grievance Officer Name(s):
    Phone: 91366 08981

    Email: [email protected]

  8. CONTACT INFORMATION

    You can contact us by using our contact number: 91366 08981
    or through mail as specified on our website (email)